Returns & Exchanges
At Capital Car Audio, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help!
Return Policy
- Items can be returned within 30 days of the purchase date.
- Products must be in their original, unused condition with all packaging and accessories included.
- Proof of purchase (receipt or order confirmation) is required for all returns.
- Certain items, such as custom orders or special-order items, are not eligible for returns.
Exchange Policy
- Exchanges are available within 15 days of the purchase date.
- The item must be in its original condition with all packaging and accessories.
- Exchanges are subject to product availability. If the requested item is unavailable, we can offer store credit or a refund.
How to Start a Return or Exchange
- Contact Us – Email sales@capitalcaraudio.shop or call (603) 892 - 9634 with your order details.
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Ship Your Item – Once approved, send the item to:
Capital Car Audio
1929 Dover Rd, Epsom, NH 03234
(Customers are responsible for return shipping unless the item is defective or incorrect.) - Processing – Returns are processed within 7 business days of receiving the item. Refunds will be issued to the original payment method.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us immediately. We’ll make it right at no additional cost to you.
For any questions, reach out to us at sales@capitalcaraudio.shop or (603) 892 - 9634. We’re happy to help!